IP Voice Media Streaming App Service Won’t Start

I have come across an issue, as many others have, that the IP Voice Media Streaming App service will not start when running CUCM on VMWare. According to my research, this is only a problem when running on an AMD processor, and was supposed to be fixed in the 7.1 release of CUCM. Evidently, it was not.

As most of you probably know, the IP Voice Media Streaming App service provides voice media streaming functionality for CUCM for use with MTP, Conferencing, and MoH. If this service is not running, you will having problems working through any lab scenarios that involve any of the items listed.

The steps to get this working are pretty simple, but since they involve manipulating files in the root directories of CUCM, I would not recommend doing anything like this on a system that is in production. Since CUCM installed on VMWare is normally in a lab, you may proceed.

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Lab Configurations & Topology

Like I mentioned in my previous post, I will be adding my device configurations as I go along through different stages of my studying (especially if it was something I think will be of interest). Now, figuring out how to make everything work together is a very integral part of the whole CCIE experience. So please only use these configurations if you are stuck on something, or are just curious as to how I did something.

Since I am about 85% done with gathering the equipment necessary to progress through the lab books, I have started to connect all of my equipment and configure the WAN interconnectivity. As you will see from the topology drawing I have uploaded, my design is quite similar to that of IPExpert’s and Internetworking Expert’s lab topologies. This was obviously done on purpose so I will be able to work through the lab manuals without much hindrance.

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Building My Own CCIE-V Lab

From the beginning I am been pretty sure that I was going to build my own lab so I can work at my leisure and not have to worry about getting everything done in an 8 hour period. In doing some research, I found that this was not going to be an inexpensive venture. Luckily, I am going to be able to leverage some equipment in our lab at work. This is going to save me around $1500 – $2000.

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Configuring CUCME from the Ground Up: Basic CUCME

Configuring CUCME is really, really easy. At least a really basic, phones register and can call each other, CUCME configuration is really, really easy. In this post I will help you get your phones registered to your CUCME router,  and get their firmware updated to whatever release you downloaded.

What you will need:

A couple Cisco IP phones (IP Communicator or IP Blue will work just fine)
A router and switch with network connectivity between each other (see: CUCM Network Configuration)
A computer running a TFTP server, connected to the above router/switch
CUCME files (download here : You must have a Cisco CCO Account)

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Configuring CUCME from the Ground Up: Network Configuration

I know that Cisco has a very nice SRND & Administration Guide for CUCME, but I have found at time searching through them can be a little challenging when you are just wanting to get your equipment up and running so your phones can register. I am not sure how many parts this series of posts will include, but I am planning on starting with a new router with no configuration and going from there.

Here is the equipment I will be using during this series of articles:

2811ISR router running IOS c2800nm-spservicesk9-mz.124-24.T2
Catalyst 3550 switch running IOS c3550-i5q3l2-mz.121-22.EA8
Cisco 7940 IP phone
Cisco 7912 IP phone
Cisco 7970 IP phone
Laptop for a TFTP server, also running Cisco IP Communicator

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